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IPA 2017 Project “Building an Effective and Citizen-friendly Judiciary”
File: IPA 2017 Project Building an Effective and Citizen-friendly Judiciary For the  High Judicial and Prosecutorial Council of Bosnia and Herzegovina - SAMPLES.pdf


IPA 2017 Project “Building an Effective and Citizen-friendly Judiciary”
File: IPA 2017 Project Building an Effective and Citizen-friendly Judiciary For the  High Judicial and Prosecutorial Council of Bosnia and Herzegovina - SAMPLES.pdf

25 May 2019, Mostar, Bosnia and Herzegovina, Survey of satisfaction level among users of courts within the framework of the IPA 2017 Project “Building an Effective and Citizen-friendly Judiciary” for the High Judicial and Prosecutorial Council of Bosnia and Herzegovina (214 pages).

General objective of the research

The general objective of “Initial survey of satisfaction level among users of courts” is to measure the level of satisfaction of public opinion - users of courts and to obtain a clearly formulated public opinion (citizens of Sarajevo, Mostar, Tuzla and Banja Luka) about the performance of the Municipal Courts in Sarajevo, Mostar and Tuzla, and the Basic Court in Banja Luka, and to define the most important recommendations for improving their performance, all with the aim of improving public trust in the performance of the courts.

Purpose of the research

The purpose of the “Initial survey of satisfaction level among users of courts” is to obtain a clearly formulated public opinion - users of courts about the performance of the courts, namely the Municipal Court in Sarajevo, the Municipal Court in Mostar, the Municipal Court in Tuzla, and the Basic Court in Banja Luka, as well as to identify the most important recommendations for enhancing their performance with the aim of improving public trust in the performance of these courts.

Important note

Statistical analysis and description of the results of Leonardo Miljko (Statistical Agency Studio Leonardo https://www.Statistical.Agency ). 

IPA 2017 Project “Building an Effective and Citizen-friendly Judiciary”

File: IPA 2017 Project Building an Effective and Citizen-friendly Judiciary For the  High Judicial and Prosecutorial Council of Bosnia and Herzegovina - SAMPLES.pdf